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Search results for “guest service”
How artificial intelligence can solve major deficiencies in hospitality
11/02/2021
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9:23:05 PM
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If it doesn't connect to a positive impact on the bottom line, it might be nice to have, but it's not a necessity.
US hotels struggle to reinvent themselves due to labour shortages and less travel
10/28/2021
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7:08:54 PM
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Added fees are a prime example of how a hotel can kill any degree of guest preference.
Agoda gears up for rebound in travel in APAC region
11/10/2021
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4:23:53 PM
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John Brown, Agoda’s CEO, asserts that the company coped up with the prolonged exacting situation by being agile, through its focus on pivoting its business and building meaningful partnerships.
naked Group CEO: Going beyond China by next decade
10/21/2021
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8:00:31 AM
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Common values are key for the asset-light luxury resort operator to locate a good partner.
Club Med aims to double resorts in China; OTA acquires PMS firm | Daily Brief
09/28/2021
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11:20:38 PM
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Sabre enhances partnership with Shiji to enable hoteliers to access Chinese travel market; Huazhu Group appoints CEO for international business.
China might reopen early next year; Service robot provider secures new funding | Weekly Review
10/17/2021
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3:19:02 PM
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Fosun gets 6x return selling ixigo stake; Hong Kong risks global status as Singapore opens up to world.
Low-touch hotels are here to stay
09/27/2021
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5:38:37 PM
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It is not so much a revolution in the way hotels operate that is taking place, but rather an accelerated adoption of existing technology.
Macau hotel occupancy rate rises to 63.7% in July
08/31/2021
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6:14:40 PM
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The DSEC said there were 117 hotels and guesthouses open for business in July 2021, offering 36,000 rooms.
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